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Email: within 24–48 hours · Discord: usually faster, and the developer is there daily · PRO subscribers are answered first on both
Prefer live help? Join the community
Most questions are faster on Discord: ask in the #help forum and the community answers alongside us, past answers stay searchable, and PRO subscribers verify their role in seconds. Anything involving your email or billing goes into a private ticket that only you and staff can see. Read what you get on the AutoFollow community page, or join directly.
Before you write — the answer may already be here
- General questions → the FAQ covers setup, plans, billing, privacy and every mode
- How a filter or protection works → the features & filters documentation
- Follows or likes suddenly failing → the action-blocked guide tells you in 60 seconds whether it's a temporary restriction or something that needs an update
- What changed in a release → the changelog
What to include for the fastest help
- What you were doing (which mode, which target) and what you expected
- What happened instead — the exact message from the panel helps enormously
- Your browser (Chrome/Edge/Brave/Opera) and the extension version (shown in the What's-new card or chrome://extensions)
- For billing: the email you used at checkout — never send us your password (we will never ask for any password)
Data & privacy requests
Want your server-side data deleted? Email us from any address with your Instagram username and we'll remove the records linked to your account, as described in our privacy policy.